BOOKINGS & CANCELLATIONS

All bookings are to be made via message/whatsapp/facebook or our online booking system.
All cancellations must be made inline with our cancellation policy.

 

YOUR DOG

Your dog MUST be healthy and free of contagious/infectious disease and illnesses when they attend Pawfect Day.
If your dog has shown any signs of illness within a 24-hour period (for example vomiting and/or diarrhea) they are unable to attend Pawfect Day for 24 hours, due to the safety and wellbeing of the other dogs.
Your dog MUST be dog friendly and well socialised with other dogs. (Young puppies are to be friendly, but we are happy for our establishment to be used as their socialisation training).
Your dog MUST have their full and up to date vaccinations. They will be not be allowed to attend Pawfect Day until their vaccination card has been checked and signed off by Katie. We do not require your dog to have the kennel cough vaccination, however we do advise speaking to your veterinarian about it. 
Your dog MUST be de-flead and wormed regularly.
Your dog MUST be microchipped and wear a collar/harness with your correct details on.
Your dog MUST have basic recall training. (Unless a young puppy, we allow them to still be learning). This is for both your dogs and other dogs’ safety. 

 

SUITABILITY

Your dog will undergo a trial visit, in which Katie will deem if your dog is suitable for Pawfect Day care and if they are happy and content in our environment.
ALL dogs over the age of 1 years old MUST be neutered. – THERE IS NO LEEWAY WITH THIS RULE.
Female dogs under the age of 1 years old must not attend Pawfect Day whilst in season.
If male dogs under the age of 1 begin to show signs of dominance, owners will be advised accordingly regarding the dog’s suitability for the establishment.
Puppies from the age of 12 weeks plus can attend.

 

PAYMENT 

Clients will be invoiced weekly; all payments MUST be made by 12pm on the Saturday of each week.
If your payment isn’t received, Pawfect Day reserves the right to refuse your dog entry and will inform you rightly of this. 
If your payment is not received by the due date, then you will be subject to a £10.00 late payment charge, with an additional £5 per day after that.
Invoices must be made in line with our cancellation policy.
Deposits are to be paid and settled as stated in our deposits policy.
If the invoice payment is not received you will be removed from our client list and your dog will no longer be able to stay at Pawfect Day.

 

CIRCUMSTANCES

In the unlikely event of your dog being involved in an accident or injury, your dog will be taken to a nearby vet, as deemed suitable by Katie. You of course will be informed imminently.
Pawfect Day will not accept responsibility of illness, injury or death of your dog. Your dog is placed in our day care entirely at the owner’s risk. 
Pawfect Day will not accept any responsibility of veterinary invoices or payments.
Pawfect Day highly recommends insuring your dog to cover all eventualities.
Pawfect Day reserves the right to refuse or terminate the agreement of any dog or owner who displays aggressive, destructive, or unreasonable behaviour to both dogs and staff.

 

 

Pawfect Day reserves the right to terminate the agreement without prior notice or warning.
These terms are non negotiable.
Pawfect Day reserves the right to terminate any agreement in place for the current and/or future care of your dog.